FAQs
Welcome to AFRA@Home Wound Care’s Wound Care Services: Your Trusted Partner in Wound Management
Navigating wound care for yourself, a patient, or a loved one can be complex, often raising more questions than answers. To assist you, we’ve compiled some frequently asked questions to provide clarity and guidance:
FAQ for Family and Loved Ones:
Can I schedule a home visit for a loved one?
Absolutely. Please contact us at 888-707-AFRA (888-707-2372), and we’ll gladly assist you in scheduling a convenient home visit for your loved one.
Will you contact me before coming to my or my loved one’s home?
Yes, without a doubt. We understand the importance of communication. Before any home visit, we will call you to schedule and confirm a specific date and time, ensuring your peace of mind.
Can I schedule a same-day home visit?
Depending on our availability, we can accommodate same-day visits. Call us at 888-707-AFRA (888-707-2372) to check availability for same-day appointments.
How often will you visit my or my loved one’s home for wound care treatments?
Your well-being is our priority. Depending on the severity of the wound or any urgent changes, we can tailor a treatment plan to suit your needs – whether weekly, bi-weekly, or monthly. Our dedicated team is here to offer the support you require.
How many professionals will be involved in my or my loved one’s wound care?
Each patient is assigned a dedicated support team consisting of their overseeing physician, patient care coordinator, and medical assistant, ensuring comprehensive and personalized care.
FAQ For Medical Providers
How do I refer a patient?
Referring a patient is simple. You can refer online or call us at 888-707-AFRA (888-707-2372)
When should I refer a patient?
Refer any patient with an acute wound, a non-healing wound exceeding 30 days, diabetic wounds, pressure wounds, traumatic wounds, surgical wounds, those undergoing negative pressure wound therapy (e.g., VAC), or individuals being treated in an SNF with a stage 2 wound or greater.
What services do you provide?
We offer various services, including X-rays, ultrasound, wound cultures, and custom bracing, ensuring comprehensive and specialized care for your patients.
AFRA@Home Wound Care is committed to providing reliable wound care that you can count on. If you have any questions or require further assistance, please contact us. We look forward to supporting you on your journey to recovery.